Same day dispatch

New Zealand owned

1-3 year warranty

NZ's breathalyser specialist

Terms and Conditions

At Breathalysers NZ we take your privacy seriously which is why we make every effort to ensure your shopping experience with us safe and secure.

 

We do not sell or disclose your details to any other third parties and protect your personal and order details safe by using a secure SSL environment.

 

We do not retain any credit card information details after purchase.

We pride ourselves on our level of service and have fast turn-around delivery times. We dispatch from Monday to Friday and all orders placed before 11am are dispatched the same day. Depending on the product ordered, your order will leave with either, PBT local courier for a likely delivery service of 2-3 working days or NZ Post Courier Network ex Sydney on a 5 working day service.

 

Please allow an additional 3 working days for Regional New Zealand locations. Note that peak times such as Christmas can vary delivery timeframes.


Once dispatched we allow up to 60 days for the customer to let us know if the order is not received. After 60 days we have a no liability clause as it becomes very difficult to find out where the parcel is located.

All of our products have a 12 month warranty. If for any reason a product is deemed faulty by Breathalysers NZ it is the customer’s choice whether they would like a replacement or a refund. Our aim is to ensure you are happy with your product and that it will meet and exceed your expectations. Where a refund is deemed appropriate it will be issued without delay.

Please contact us at service@breathalysers.co.nz with details of your issue. If we require the product to be returned to us for any reason, please ensure it is securely wrapped. Once received we will advise you with a resolution.

Breathalysers NZ collects information from our customer so that we can provide you with the best possible customer service. Certain information is necessary so that we can successfully provide you with the service and/or product that you require. This personal information is stored in our order processing system and is not available to unauthorised parties. Information we require can include the full name of the customer and recipient, email address, company name (if applicable), invoice address, delivery address, and contact phone number.

Any information collected is treated with the utmost privacy and is only used so that we can better serve you as a customer in the delivery and completion of your order.

Nothing in these Terms is intended to avoid the provisions of the current NZ Consumer Guarantees Act 1993 (“CGA”) except to the extent permitted by the CGA or to exclude liability arising under any other statute. If and to the extent that such liability cannot be lawfully excluded, these Terms shall be modified to the extent necessary to give effect to the above intention. If you are acquiring goods or services from us for the purposes of a business, you agree that the guarantees provided in the CGA will not apply. Breathalysers New Zealand does not provide any express guarantees (as that term is defined in the CGA) other than those expressly confirmed in these Terms.

All prices contained within this website are quoted in NZ dollars. Prices are GST inclusive unless otherwise stipulated.

Breathalysers Australia

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